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Data protection

Data protection

Data protection

A. Responsible for data processing

Responsible for the processing of personal data in the context of this website in accordance with the provisions of the General Data Protection Regulation (GDPR) is

doubleSlash Net-Business GmbH
Otto-Lilienthal-Str. 16
88046 Friedrichshafen
Phone: +49 (0) 7541 70078-0
Web: https://www.doubleslash.de
E-mail: info@doubleSlash.de

Data Protection Officer of doubleSlash Net-Business GmbH is Mr. Christian Schmid. Contact: datenschutz@doubleSlash.de.

With this privacy policy, we inform you about the scope of the processing of your personal data (hereinafter referred to as "data").

B. Data processing

We process data as part of the operation of our website. The processing of data also includes disclosure through transmission. For data transfers to the USA, there is an adequacy decision by the EU Commission, the EU-US Privacy Shield. In this, the Commission has certified that the guarantees for the transfer of data to the USA on the basis of the EU-US Privacy Shield correspond to the data protection standards in the EU. Insofar as we transfer data to the USA, we have marked the participation of our service providers in the EU-US Privacy Shield. The individual data concerned, processing purposes, legal bases, recipients and transfers to third countries are listed below:

a) Log file
We record your visit to our website. The following data is processed: Name of the website accessed, date and time of access, the amount of data transferred, the browser type and version, the operating system you are using, the referrer URL (the previously visited website), your IP address and the requesting provider. This is necessary to ensure the security of the website. We process the data accordingly on the basis of our legitimate interests in accordance with Art. 6 para. 1 f) GDPR.

b) Hosting
All data to be processed in connection with the operation of this website is stored as part of hosting. This is necessary to enable the operation of the website. We process the data accordingly on the basis of our legitimate interests in accordance with Art. 6 para. 1 f) GDPR. To provide our online presence, we use the services of web hosting providers to whom we transmit the above-mentioned data.

c) Contact and forms for requesting online demo test versions
If you contact us or use one of our forms to request online demo test versions, your data (name, contact details, if provided by you) and your message will be processed exclusively for the purpose of processing and handling your request. This data is processed by us on the basis of the Art. 6 para. 1 b) GDPR or the Art. 6 para. 1 f) GDPR to process your request.

d) Comment function
We offer a comment function on our website. If you use this function, in addition to your IP address and your comment, we also process information about the time the comment was created, your e-mail address and - if you are not posting anonymously - the user name you have chosen. We process this data on the basis of your consent in accordance with Art. 6 para. 1 a) GDPR.

e) Website analysis and marketing
We use so-called cookies to enable the use of certain functions. These are short data packets that are stored on your end device and exchanged with other providers. Some of the cookies we use are deleted immediately after you close your browser (so-called session cookies). Other cookies remain on your device and make it possible to recognize your browser the next time you visit (persistent cookies). You can delete all cookies stored on your device and set your browser to prevent cookies from being stored. In this case, you may have to make some settings each time you visit this website and accept the impairment of some functions.

We use cookies in connection with the following functionalities:

f) Google reCAPTCHA
We use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on this website. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

The purpose of reCAPTCHA is to check whether data is entered on this website (e.g. in a contact form) by a human or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, time spent on the website by the website visitor or mouse movements made by the user). The data collected during the analysis is forwarded to Google.

The reCAPTCHA analyses run completely in the background. Website visitors are not informed that an analysis is taking place.

The data is stored and analyzed on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its website from abusive automated spying and SPAM. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.

For more information about Google reCAPTCHA, please refer to the Google Privacy Policy and the Google Terms of Service at the following links: https://policies.google.com/privacy?hl=de and https://policies.google.com/terms?hl=de.

g) Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. 

Google Analytics uses cookies to help the website analyze how users use the site. The information generated by the cookies about your use of this website (e.g. page views, length of visit, end devices used, origin of the visit) is usually transmitted to Google servers and processed there. 

Google Analytics is used exclusively on the basis of your consent in accordance with Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, provided that you have given this consent via the cookie consent banner. 

We use Google Analytics with activated IP anonymization. This means that your IP address is truncated by Google within the EU or EEA before it can be transferred to the USA. 

Google may also transfer data to the USA. For the USA, there is an adequacy decision by the EU Commission within the framework of the EU-U.S. Data Privacy Framework, provided that Google is certified accordingly. 

Further information can be found in Google's privacy policy: 
https://policies.google.com/privacy

You can object to the collection of data at any time with effect for the future by downloading the deactivation add-on for browsers from Google Analytics at
http://tools.google.com/dlpage/gaoptout?hl=de use.
Please also note the information on the use of data from Google in the Google Partner Network at:
http://www.google.com/intl/de/policies/privacy/partners/
Google is certified under:
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
Further information on data protection can be found at: https://policies.google.com/privacy?hl=de&gl=de

gg) Google Tag Manager 
This website uses Google Tag Manager, a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. 

The Google Tag Manager is used to manage website tags via an interface and enables the integration of other services (e.g. Google Analytics). The Tag Manager itself does not store any personal data, but may trigger the processing of data by the integrated tags. 

When you access the website, your IP address may be transmitted to Google for technical reasons. 

The use takes place exclusively on the basis of your consent in accordance with Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, provided that you have given this consent via our cookie consent banner. 

Further information: 
https://support.google.com/tagmanager/answer/9323295 

h) Use of Matomo (formerly Piwik)
This website uses the open source web analysis service Matomo to analyze the usage behavior of our website visitors. We currently use a version of the service that does not use cookies. The web analysis service is hosted by an external service provider (hoster). Data collected by the service on this website is stored on the hoster's servers.

These are:
- Anonymized IP address of the website visitor
- Unique user ID (per session)
- Date and time of the request
- Time zone in which the website visitor is located
- Title of the page being viewed (page title)
- Address of the page viewed (URL)
- Address of the page (URL) that was viewed before the current page (referrer URL) (if available)
- Screen resolution used
- Files that are clicked and downloaded
- Links to an external domain that were clicked on
- Loading time of the viewed page
- Country of origin of the site visitor
- User agent of the browser used incl.

  • Browser type
  • Browser language
  • Operating system
  • Type of end device used incl. brand and model

In order to ensure data protection-compliant processing, we have concluded an order processing contract with our web agency and its hoster. The hoster will only process our data to the extent necessary to fulfill its performance obligations and follow our instructions with regard to this data. The data collection serves to optimize our website and its content, in which we have a legitimate interest within the meaning of Art. 6 para. 1 lit. f) GDPR.

i) Use of HubSpot

We use HubSpot for our online marketing activities. HubSpot contact: HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland, Phone: +353 1 5187500 We use HubSpot to cover the following online marketing activities, among others:

  • E-mail marketing (newsletters and automated mailings)
  • Social Media Publishing & Reporting
  • Reporting (e.g. page views, traffic sources etc. ...)
  • Contact management (e.g. CRM, user segmentation)
  • Contact forms and CTAs
  • Landing pages

Our registration service allows visitors to our website to learn more about our company, download content and provide their contact information and other demographic information.
This information and the content of our website are stored on the servers of our software partner HubSpot. It can be used by us to contact visitors to our website and to determine which of our company's services are of interest to them. All information we collect is subject to this privacy policy. We use all information collected exclusively to optimize our marketing.

HubSpot is a software company from the USA with a branch in Ireland.

Contact: HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland, Phone: +353 1 5187500.

HubSpot is certified under the terms of the "EU - U.S. Privacy Shield Framework" and is subject to TRUSTe's Privacy Seal and the "U.S. - Swiss Safe Harbor" Framework.

You can check/adjust your cookie settings for our website at any time under the following link:

j) Integration of external content
We use external dynamic content to optimize the presentation and offer of our website. When the website is visited, a request is automatically sent to the server of the respective content provider via API, during which certain log data (e.g. the user's IP address) is transmitted. The dynamic content is then transmitted to our website and displayed there.
We use external content in connection with the following functionalities:
aa) Integration of YouTube videos
On our website, we have integrated videos from the YouTube portal of YouTube LLC, 901 Cherry Ave. San Bruno, CA 94066, USA ("YouTube") on our website. When the videos are played, log data is transmitted to YouTube's servers in the USA. This processing takes place on the basis of our overriding legitimate interest in the optimal marketing of our offer in accordance withArt. 6 para. 1 f) GDPR.
YouTube is certified under: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
Further information can be found at: https://policies.google.com/privacy?hl=de&gl=de
bb) Google Fonts
To make visiting our website attractive, we use external fonts from Google Fonts. These are loaded from servers of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google") when you visit the site. Google does not store any cookies in your browser. However, according to our information, the IP address of the user's device is transmitted to Google and stored. This processing is carried out on the basis of our overriding legitimate interest in the optimal marketing of our offer in accordance with Art. 6 para. 1 f) GDPR.
Google is certified under:
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
Further information on data protection can be found at: https://policies.google.com/privacy?hl=de&gl=de
cc) Likes Plugin WP ULike
Name: WP ULike
Provider: TechnoWich
Purpose: Identification of which of the blog posts was liked by the website visitor.
Cookie name: wp_ulike_*
Cookie duration: 1 year

k) Social plugins
We use third-party plugins on our websites. These allow you to inform your contacts whether you like our website, point out content or share content. The plugins are identified by the logo of the respective third-party provider. We use the so-called Shariff solution to provide the plugins. This means that data is only transferred to third-party providers when a user actually activates a plugin. If one of the plugins is activated, data is transmitted by the third-party provider to the same extent as if you were visiting their website yourself. The purpose and scope of data processing by the third-party provider can be found in the data protection information of the respective provider. This data is processed on the basis of our overriding legitimate interest in the optimal marketing of our online offering in accordance with Art. 6 para. 1 f) GDPR.

Plugins from the following providers are used on our website:

l) Cloudflare
We use the service Cloudflare, Cloudflare Inc, 101 Townsend Street San Francisco, CA 94107, USA ("Cloudflare") on our website. Cloudflare processes the following data Name, title, position, employer, contact data, identification data, data on professional and private life, as well as connection and location data (including IP address). This data processing takes place due to our overriding interest in the optimal marketing of our online offer in accordance with Art. 6 para. 1 f) GDPR. The data is transferred to Cloudflare's servers in the USA.
Cloudflare is certified under: https://www.privacyshield.gov/participant?id=a2zt0000000GnZKAA0&status=Active.
Further information on data protection can be found at: https://www.cloudflare.com/security-policy/

m) Use of Microsoft Clarity

This website uses Clarity. The provider is Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland, https://docs.microsoft.com/en-us/clarity/ (hereinafter referred to as "Clarity").

Clarity is a tool for analyzing user behavior on this website. In particular, Clarity records mouse movements and creates a graphical representation of which part of the website users scroll to most frequently (heat maps). Clarity can also record sessions so that we can view page usage in the form of videos. We also receive information about general user behavior within our website.

Clarity uses technologies that enable the recognition of the user for the purpose of analyzing user behavior (e.g. cookies or the use of device fingerprinting). Your personal data is stored on Microsoft servers (Microsoft Azure Cloud Service) in the USA.

If consent has been obtained, the above-mentioned service is used exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 TTDSG. Consent can be revoked at any time. If consent has not been obtained, this service is used on the basis of Art. 6 para. 1 lit. f GDPR; the website operator has a legitimate interest in effective user analysis.

Further details on Clarity's data protection can be found here: https://docs.microsoft.com/en-us/clarity/faq.

The company is certified in accordance with the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA, which is intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt0000000KzNaAAK&status=Active

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COOKIE INFORMATION

 

Google Analytics

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_gid

This cookie is used to distinguish users from each other.

_gat

This cookie is used to regulate the query frequency. If Google Analytics is integrated via Google Tag Manager, this cookie is called _dc_gtm_.

_ga

This cookie is used to distinguish users from each other.

 

WordPress

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wordpress_logged_in

This cookie is set after logging into the WordPress backend.

 

wordpress_sec

This cookie is also set after logging into the WordPress backend and is used for session management.

 

wordpress_test_cookie

This cookie is set by WordPress when you access the login page and checks whether the browser generally accepts or rejects cookies.

 

wp-settings-

WordPress stores the individual user settings, e.g. the backend view, in this cookie, which is personalized by the UID.

 

wp-settings-time-

WordPress stores the individual user settings, e.g. the backend view, in this cookie, which is personalized by the time-UID.

 

Google reCaptcha

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1P_JAR
Usage: This cookie collects statistics on website usage and measures conversions. A conversion occurs, for example, when a user becomes a buyer. The cookie is also used to display relevant advertisements to users. The cookie can also be used to prevent a user from seeing the same ad more than once.

ANID
Use: We were unable to find out much information about this cookie. In Google's privacy policy, the cookie is mentioned in connection with "advertising cookies" such as "DSID", "FLC", "AID", "TAID". ANID is stored under domain google.com.

CONSENT
Usage: The cookie stores the status of a user's consent to the use of various Google services. CONSENT is also used for security purposes to verify users, prevent fraudulent login information and protect user data from unauthorized attacks.

NID
Usage: NID is used by Google to customize ads to your Google searches. With the help of the cookie, Google "remembers" your most frequently entered search queries or your previous interaction with ads. So you always get customized ads. The cookie contains a unique ID that Google uses to collect the user's personal settings for advertising purposes.

DP
Use: As soon as you have checked the "I am not a robot" box, this cookie is set. The cookie is used by Google Analytics for personalized advertising. DV collects information in anonymized form and is also used to make user distinctions.

Note: This list cannot claim to be exhaustive, as experience has shown that Google changes its choice of cookies from time to time.

 

WordFence

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wfwaf-authcookie-

This cookie is set by the WordPress security plugin "Wordfence". It is used to verify the user when logging in.

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HubSpot
This cookie is used by the opt-in privacy policy to ask the visitor to accept cookies again. This cookie is set when you give visitors the choice to disable cookies. It contains the string "Yes" or "No".

__hs_d_not_tracking
HubSpot
This cookie can be set so that the tracking code does not send any information to HubSpot. It contains the character string "Yes".

__hs_initial_opt_
HubSpot
This cookie is used to prevent banners from being displayed every time visitors visit your website in strict mode. It contains the string "Yes" or "No".

__hs_cookie_cat_pref
HubSpot
This cookie is used to record the categories to which a visitor has consented. It contains data on these categories.

hs_ab_test
HubSpot
This cookie is used to always show visitors the same version of an A/B test page that was previously displayed. It contains the ID of the A/B test page and the ID of the variant selected for the visitor.
It runs at the end of the session

id_key
HubSpot
When you visit a password-protected page, this cookie is set so that you no longer need to log in when you visit the page with the same browser in the future. The cookie name is unique for each password-protected page. It contains an encrypted version of the password so that future visits to the site do not require the password again.

hs-messages-is-open
HubSpot
This cookie is used to determine and store whether the chat widget is open on future visits. It is set in your visitor's browser when they start a new chat and reset to close the widget after 30 minutes of inactivity. It contains the boolean value True, if present.

hs-messages-hide-welcome-message
HubSpot
This cookie ensures that the welcome message is not displayed again for one day after closing. It contains the Boolean value True or False.

__hsmem
HubSpot
This cookie is set when visitors log in to a website hosted by HubSpot. It contains encrypted data that identifies the membership user when they are logged in.

hs-membershem-csrf
HubSpot
This cookie is used to ensure that content membership logins cannot be falsified. It contains a random string of letters and numbers that is used to check whether a membership login is authentic.
It runs at the end of the session

hs_langswitcher_choice
HubSpot
This cookie is used to store the visitor's language selection when pages are accessed in multiple languages. It is set when an end user selects a language from the language switcher and is used as a language preference to redirect the user to websites in their selected language, if available, in the future. It contains a colon-separated string with the ISO639 language code selection on the left and the private top-level domain on the right. An example is "DE-DE:hubspot.com".

__cduid
Cloudflare
This cookie is set by Cloudflare, HubSpot's CDN provider. It helps Cloudflare identify malicious visitors to your website and minimize the blocking of legitimate users. It can be placed on visitors' devices to identify individual customers behind a shared IP address and apply security settings per individual customer. It is necessary to support Cloudflare's security features. Learn more about this cookie from Cloudflare (https://support.cloudflare.com/hc/en-us/articles/200170156-Understanding-the-Cloudflare-Cookies).

__cFroid
Cloudflare
This cookie is set by HubSpot's CDN provider based on their rate limit policy. Learn more about Cloudflare cookies (https://support.cloudflare.com/hc/en-us/articles/200170156-Understanding-the-Cloudflare-Cookies). It expires at the end of the session.
It runs at the end of the session

__hstc
HubSpot
The main cookie for visitor tracking. It contains the domain, the user token (utk), the first timestamp (of the first visit), the last timestamp (of the last visit), the current timestamp (for this visit) and the session number (increases with each subsequent session).

hubspotutk
HubSpot
This cookie tracks the identity of a visitor. This cookie is transferred to the HubSpot software when a form is submitted and is used when contacts are duplicated. It contains an opaque GUID to represent the current visitor.

__hssc
HubSpot
This cookie tracks sessions. It is used to determine whether the HubSpot software needs to increment the session count and timestamps in the __hstc cookie. It contains the domain, the number of page views (viewCount, increases with each page view [pageView] in a session) and the session start timestamp.

__hssrc
HubSpot
Whenever the HubSpot software changes the session cookie, this cookie is also set. This is used to determine whether the visitor has restarted the browser. If this cookie is not present when HubSpot manages cookies, it is considered a new session. It contains the value "1", if present.
It runs at the end of the session

__CLID
www.clarity.ms
Microsoft Clarity sets this cookie to store information about how visitors interact with the website. The cookie helps to create an analytics report. The data collection includes the number of visitors, the location where they visit the website and the pages visited.

_clck
www.clarity.ms
Microsoft Clarity sets this cookie to store the Clarity user ID of the browser and the settings exclusively for this website. This ensures that actions performed on subsequent visits to the same website are linked to the same user ID.

_clsk
www.clarity.ms
Microsoft Clarity sets this cookie to store a user's page views and summarize them in a single session record.

_SM
.c.clarity.ms
Microsoft Clarity cookie sets this cookie for the synchronization of the MUID between Microsoft domains.

_MR
.c.bing.com
This cookie set by Bing is used to collect user information for analysis purposes.

cookie_optin
Provider: doubleSlash (Stefan Galinski Internet Services (https://www.sgalinski.de/datenschutz/)
Description: This cookie is needed to check which cookies have been accepted on the site

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C. Duration of data storage

We only store personal data for as long as is necessary for the purposes for which it is processed or for as long as you have withdrawn your consent. Insofar as statutory retention obligations must be observed, the storage period for certain data may be up to 10 years, regardless of the processing purposes.

D. Your rights as a data subject

a) Information
On request, you can obtain information about all personal data that we have stored about you at any time and free of charge.

b) Rectification, erasure, restriction of processing (blocking), objection
If you no longer agree to the storage of your personal data or if it has become incorrect, we will arrange for the deletion or blocking of your data or make the necessary corrections (insofar as this is possible under the applicable law). The same applies if we are only to process data to a limited extent in future.

c) Data portability
Upon request, we will provide you with your data in a common, structured and machine-readable format so that you can transfer the data to another controller if you wish.

d) Right of appeal
You have the right to lodge a complaint with a supervisory authority:
(https://www.bfdi.bund.de/DE/Home/home_node.html).

e) Right to withdraw consent with effect for the future
You can withdraw your consent at any time with effect for the future. Your revocation does not affect the legality of the processing up to the time of revocation.

f) Restrictions
Data for which we are not able to identify the data subject, e.g. if it has been anonymized for analysis purposes, is not covered by the above rights. Information, deletion, blocking, correction or transfer to another company may be possible with regard to this data if you provide us with additional information that allows us to identify you.

g) Exercising your rights as a data subject
If you have any questions regarding the processing of your personal data, information, correction, blocking, objection or deletion of data or if you wish to transfer the data to another company, please contact datenschutz@doubleSlash.de.

Use of SalesViewer® technology

On this website, the SalesViewer® technology of SalesViewer® GmbH is used on the basis of the legitimate interests of the website operator (Art. 6 para. 1 lit. f GDPR) data is collected and stored for marketing, market research and optimization purposes. For this purpose, a javascript-based code is used to collect company-related data and the corresponding use. The data collected using this technology is encrypted using a non-reversible one-way function (known as hashing). The data is immediately pseudonymized and not used to personally identify the visitor to this website. You can object to the collection and storage of data at any time with effect for the future by clicking on this link HERE to prevent SalesViewer® from collecting data on this website in the future. An opt-out cookie for this website will be stored on your device. If you delete your cookies in this browser, you must click this link again.

Contact person for the use/deletion of your data

If you have any questions about the collection, processing or use of your personal data, or if you wish to request information, correction, blocking or deletion of data, please contact: datenschutz@doubleSlash.de.

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