What is an AIoT device?
An AIoT device is an intelligent device that has advanced analysis and decision-making capabilities thanks to the integration of artificial intelligence (AI). These devices are characterized by their ability to independently perform complex data analysis, recognize patterns, apply predictive models and make autonomous decisions. AIoT devices can achieve all of this because they use edge AI, which means that the artificial intelligence calculations are performed directly in the vicinity of the device where the data is collected.
This allows these devices to make intelligent decisions locally without having to connect to the cloud. This solves the problem of low latency, as the data is processed within milliseconds and therefore provides real-time feedback.
The AIoT Device Assistant
Traditionally, a fault or malfunction in an appliance often meant that a technician had to visit the site to diagnose and rectify the problem. This was not only time-consuming, but also costly. With the integration of Edge AI and the transformation to an AIoT device, this scenario is changing.
Intelligent devices can continuously monitor their own condition and detect anomalies. Thanks to advanced algorithms, they are able to take preventive measures or make precise diagnoses before a failure occurs. This significantly reduces the need for costly and often delayed service calls.
The AIoT Device Assistant has the ability to support the device user in the maintenance of their device. There are various use cases for this in medical technology, manufacturing, agriculture and household appliances. One specific use case for household appliances is the use of the AIoT Device Assistant in a smart washing machine. It is particularly suitable for companies that rent out smart washing machines to various households and need to ensure that the appliances always work perfectly without having to regularly send a service technician for maintenance.

How a washing machine manufacturer can intelligently reduce service calls with an AIoT device assistant
A smart washing machine equipped with sensors can collect information about the machine's cleaning performance and water and energy consumption. Enriched by data from the washing machine manufacturer and the integration of a GenAI provider, the machine learning algorithms can be carried out directly on the appliance.
Via an integrated web app, the AIoT Device Assistant can collect information on-the-edge and make recommendations for action. In addition, by enriching the device data and GenAI providers, targeted questions can be asked to carry out repair and maintenance measures required to solve faults or prevent machine failures.
Users can follow these instructions to ensure that the washing machine is in optimum operating condition or to prevent future breakdowns.

Our assessment of AIoT device assistants
AIoT on the edge has great potential to increase efficiency in the maintenance process of systems, especially in critical situations. This is due to the fact that it uses AI technology to enable real-time data processing close to where the data is generated.
The intelligent device assistant helps by reacting immediately to detected errors in the system, by automatically initiating maintenance measures or by providing the user with a list of instructions for maintaining the system.
This results in a win-win situation for both user and manufacturer. The user receives precise recommendations for action to keep the device in optimum condition and avoid annoying breakdowns. The device manufacturer saves on cost-intensive maintenance work and can thus develop new business models.


